Service Delivery Ops Lead Senior Manager

Neksjob Philippines

Muntinlupa, Metro Manila

We are looking for a dynamic and experienced Service Delivery Ops Lead Senior Manager to oversee the operations and service delivery in a BPO setting. The ideal candidate will be responsible for managing a team, setting performance goals, ensuring client satisfaction, and driving operational excellence. This role requires strong leadership skills, strategic thinking, and a proven track record of delivering results in a fast-paced environment.- Bachelor's degree

- 12 Years Proven experience in BPO operations and service delivery

- 8 years Strong leadership and management skills

- Excellent communication and interpersonal abilities

- Ability to drive operational improvements and meet client expectations More Detail

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