Call Center Executive - Canada Region

Updated: April 07, 2024 01:02 PM GMT

Konnect BPO Technologies (Pvt) Ltd

Colombo

Job Info:
• Company: Konnect BPO Technologies (Pvt) Ltd
• Position: Call Center Executive - Canada Region
• Region: Colombo, Western Province
• Education: Confidential
• Seniority Level: Executive
• Job Type: Full-time
• Industry: Outsourcing and Offshoring Consulting

Company Description:

Konnect BPO Technologies (Pvt) Ltd is a leading BPO service provider in Sri Lanka since 2016. We offer high-end services and outsourcing solutions to empower clients in the competitive business world, allowing them to focus on core activities.

Role Description:

This full-time role in Colombo involves handling customer inquiries for the Canada region. Responsibilities include answering calls, emails, and ensuring customer satisfaction.

Qualifications:
• Excellent English communication skills
• Strong customer service skills
• Problem-solving abilities
• Comfortable in a fast-paced environment
• Proficiency in MS Office
• Prior customer service experience a plus
• Flexibility for night shifts... More Detail