It Helpdesk Assistant | [V-995]

Updated: April 07, 2024 09:12 AM GMT

Nombre Oculto

Madrid

BNZSA is a B2B marketing agency founded by a Dutch veteran of the telemarketing industry. Our mission is to change the telemarketing sector for good.Founded in 2013 in a garage in France, BNZSA moved to the south of Madrid the year after. In 8 years, we have grown from 3 to more than 300 employees in Madrid of 45 different nationalities.Job requires to work in shifts to cover the support needs for all teams European and US/LATAM.Resourcefulness is a necessary skill in this role. You should be able to diagnose and resolve problems quickly. You should also have the patience to communicate with a variety of interdisciplinary teams and users.Your goal will be to ensure that our technology infrastructure runs smoothly and efficiently. Essential Functions And Responsibilities - Performing troubleshooting through diagnostic techniques and pertinent questions- Determining the best solution based on the issue and details provided by users/customers- Installing and configuring software... More Detail

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