Reservations Agent

Hilton

Sharjah

Reservations Agent

location Sharjah, Sharjah, United Arab Emirates category Hotel DoubleTree by Hilton Sharjah Waterfront Hotel & Suites Full-time HOT0AG75 Posted: Mar 20th 2024 JOB DESCRIPTION A Reservations Agent will serve as the main contact for room reservations at the hotel; and therefore, must offer an excellent service and influence the Guest decision to stay at the property.
As a Reservation Agent, you will serve as the first line of inquiry for room reservations within the hotel. A Reservation Agent is responsible for offering excellent customer service, options, and other solutions to meet Guest and customer needs. Specifically, a Reservations Agent will perform the following tasks to the highest standards:
Convert, quickly, inquiries into contracted business Respond, positively, to sales inquiries to develop future sales leads Identify sales leads, as appropriate Respond to all customers in a highly professional manner, including ensuring all reservations are completed... More Detail

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