Customer Support Analyst [German or Dutch Speaker] - Voltijds
Updated: March 03, 2024 03:42 PM GMT
Full-time Job in Tienen, Flanders
Odoo
Tienen, BelgiumAre you ready to learn fast and have a real impact on the company?
Join Odoo, a growing software company with a killer product ,
a huge global community , as well as a fun and exciting work environment .
Users of the Product
7,000,000
Company Growth
60% Year over year
Company Maturity
Profitable
What you will do :
As a Customer Support Analyst, with a positive attitude and dynamism, you will provide support and help to our existing and potential customers , and our colleagues as well.
Our goal is to make our customers happy by solving their issues and giving them a good quality service.
Your mission will consist of helping our software's users by investigating to provide them the perfect answer to their questions.
When a customer's request comes in, through ticketing, live chat and phone calls, you will have to understand the functional issue and investigate.
If needed, you will redirect customers to our Developers, depending on the types of request.
Indeed, you will... More Detail
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