Charge Back Analyst

Absa Group

Dar es Salaam

Empowering Africa’s tomorrow, together…one story at a time.

With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.

My Career Development Portal: Wherever you are in your career, we are here for you. Design your future. Discover leading-edge guidance, tools and support to unlock your potential. You are Absa. You are possibility.

Job Summary

Purpose of the role:

 Analyzing Disputed card transactions (chargeback’s) and making decisions based on the Schemes (visa, Amex $ MasterCard etc.) rules and regulations as well as per schemes prescribed time scale.

 Ensuring minimal or nil bank exposure /losses due to delays or processing of disputed card transactions that’s not in line with the Chargebacks rules and procedures.

 Processing Chargebacks... More Detail

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