Customer Care Executive
Updated: April 06, 2024 10:14 AM GMT
Global Placement
Aurangabad, Biharwe are looking for Customer Care Executive. customer care, Relations, communications leadership
• Managing a team of representatives offering customer support.
• Overseeing the customer service process.
• Resolving customer complaints brought to your attention.
• Creating policies and procedures.
• Planning the training and standardization of service delivery.
• Selecting and hiring new staff.
• Monitoring the work of individual representatives and of the team.
• Conducting quality assurance surveys with customers and providing feedback to the staff.
• Possessing excellent product knowledge to enhance customer support.
• Maintaining a pleasant working environment for your team. More Detail
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