Aftersales Manager

Updated: April 06, 2024 10:11 AM GMT

Krehsst Tech Solutions

Ahmednagar, Maharashtra

Job Ref - K-729

Looking for Mechanical or Electrical engineer having 11+ years of experience in Sales OR After sales market of LT Motors \ Pumps \ Rotary equipment

Key Responsibilities :
• In the 1st week of month role holder is given target for invoice/ customer visit plan/ stock liquidation task/critical complaint to close & ensure that compliant closure time is maintain.
• Co-ordinate with regions for material required for closing complaint, appointment of dealer to help to sort out tech issues if any.
• To settle warranty issue with product dealer. Report and consult to the Regional Service Manager immediately if case of need.
• Any approval related to Repair Jobs or MSR is to be taken from RSM.
• To ensure continuous improvement and best service delivery.
• Implement processes & policies to ensure accomplishment of organizations goals across the branch.
• Responsible for the rendering PRE and AFTER sales service
• Generation of revenue through sales of spares as per... More Detail