B2C Representative

Updated: April 06, 2024 01:40 AM GMT

Earthlinktele

Al Qatif

• Achieves monthly target that have been assigned by the Direct manager.
• Recommend, select and help locate the right subscription.
• Describes a subscription’s features and benefits to customers.
• Provides information about Technical Support Team.
• Ensure end user sign contract and all documents related are documented and archived in the system.
• Collect subscription due amount from user if needed.
• Preparing the needed reports, daily, weekly, monthly.
• Report any unusual activity in the zone to the direct manager to get quick and smart solution.
• Maintain and archive sales records, personal information data and all document in system (hard and soft copy).
• Full coordination & issues escalation with the direct manager.
• Complies with all regulations issued by the direct manager.
• Applies some services to the customers such as software information, updates, and configurations.
• Helps the customers with the first technical support and respond promptly to the customers... More Detail