Customer Quality Engineer at L.E.A.SE. S.A.
Updated: March 03, 2024 09:35 AM GMT
Full-time Job in Arlon, Wallonia
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Arlon, BelgiumVos missions
First Brands Group, for its wiper division Client, is searching a Customer Quality Engineer. The position is based in the Manufacturing and R&D center located in Aubange – Belgium.
Reporting to the SQHE Manager, the primary function is to secure an effective management of customer complaints, related containment, corrective and preventive actions. In this field, the position is:
• Responsible to maintain good relationship and keep close contact with customers.
• Responsible for contacts with customers in cases of complaint or product return, and for the timely treatment of customer quality complaints.
• In charge to communicate on customer complaints to all persons involved in the plant and outside the plant. Maintain a record of customer complaints.
• Securing that the root cause analysis is timely provided to the customer.
• Driving the definition and implementation of containment actions to protect the customer.
• Following up the timely implementation of corrective... More Detail
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