Collections Resolution Specialist (Hybrid after 90 days, Raleigh Location)

First Citizens Bank

Angier, NC

Overview:

This position is responsible for the collection of past due payments on various retail or consumer account types by phone, while upholding the Bank's high standards for the client experience. Probes with fact-finding questions to ensure a complete understanding of client's reason for delinquency, and works with client to establish payment arrangements or prescribe other treatments with... More Detail

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