No BPO Exp - Call Center Agent - Virtual Interview

Updated: April 05, 2024 12:34 PM GMT

Metacom - BPO INDUSTRIES

Bacoor, Cavite

We at Metacom are continuously looking for candidates for our team.

Accounts That We Can Offer

Travel, Sales, Healthcare, Financial, Collections and Telco account

Jobs Responsibilities
• Communicates with customer on the phone or by way of written correspondence to deal with concerns.
• Resolves customer issues on the first call/contact whenever possible without having to transfer caller.
• Matching customers’ demands to Clients’ products and solutions and services
• Using settlement and influencing abilities to recover from objections and achieve the customers’ buy-in
• Communicating specific information to internal and external clients and sharing understanding with colleagues

What Do We Offer?
• An open, friendly and professional work environment.
• A professionally and personally rewarding career.
• Opportunities to grow and be promoted within the company.
• Performance incentives and employee perks and benefits.
• Competitive Salary
• 13th Month Pay
• HMO with 3 free... More Detail