Member Services Counsellor (Part-Time - St. Anne's Rd, Winnipeg, MB)

Updated: April 05, 2024 06:43 AM GMT

CAA Club Group

Ste Anne, MB

Position Details

DUTIES / RESPONSIBILITIES :
• Receives, counsels, and processes inquiries from clients regarding memberships, membership benefits, travel routings, hotel reservations, travel health insurance and information on all CAA products, services, and benefits.
• Utilizes CAA methodologies to identify and sell relevant products and services to members and customers.
• Counsels members regarding route selection, points of interest, construction areas, road conditions, mileage, driving times, toll information, and other relevant travel information available.
• Utilizes relevant CAA partner websites to counsel and process various product transactions
• Verifies key information with clients and makes appropriate data entries in the SAP system in order to complete and fulfill all transactions following established procedures.
• Receives and responds to members or other staff regarding problems with CAA Products and Services, and takes action to investigate, process, and resolve... More Detail