Call Center Scheduler - With or wihtout Bpo Experience

Updated: April 05, 2024 03:03 AM GMT

Orbit Teleservices Pasig-Ortigas

Antipolo, Rizal

We are seeking highly motivated and customer-oriented individuals to join our team as Call Center Agents.

List of vacant positions: (HIRING)

Customer Service Representative

Technical Support Representative

Sales/Retail Representative

Travel and Hotel Associate

Healthcare Specialist

Financial Associate (PRIO)

Telemarketer

Content Moderator

General Responsibilities

Identify and assess customers' needs, inquiries, or concerns and provide accurate and appropriate solutions using scripts and procedures.

know the company products, services, policies, and procedures to effectively address customer inquiries during training period.

Maintain a high level of professionalism, empathy, and patience when dealing with challenging or irate customers.

Qualifications

Can visit Ortigas site (for Face to Face Interview only).

Amenable to working on-site

Amenable to work in rotating shifts (morning, mid, & night shifts)

Filipino Citizen, or hold relevant residence status

At least... More Detail