Supervisor

Updated: April 04, 2024 09:00 PM GMT

Pedros

Soweto

Job Description

Duties & Responsibilities of a Supervisor:
• Overseeing overall operation of the restaurant/ take-away
• Ensuring quality standards of food and PEDROS Standard Operating Procedures are maintained
• Overseeing and managing stock control, purchasing and orders
• Dealing with customer complaints and maintaining customer service levels of the restaurant/ take-away
• Maximizing profitability and meeting sales and GP% targets, including motivating staff to do so
• Managing staff including discipline and work rosters.
• Work within a team and drive the restaurant/take-away forward
• Ensuring compliance with health and safety regulations

Requirements
• Restaurant and Fast-Food Service experience. Minimum 2-year related experience required
• GAAP or Micros experience and knowledge
• Management skills
• Organizational skills
• Customer Service and good verbal communication skills
• Problem-solving skills

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