Customer Services and Administration Officer FR/NL

Updated: April 03, 2024 05:24 PM GMT

Unique Brussels

Forest

Farmaceutisch Bedrijf Functieomschrijving Customer Services and Administration Officer - Retail productsFor the support of the Finance & Administration department, the company is actively looking for a Customer Services Officer - Retail products for a fulltime position and with following profile:
• Obtained degree: You have a Bachelor degree or equivalent by experience
• Languages: You are fluent in Dutch and French with a good knowledge of English.
• MS Office: You have a very good knowledge of MS Office (Outlook – Excel – Word -PowerPoint)
Job description:
Main tasks:
• As a customer services officer you are the direct contact person for our customers
• Manage and ensure response of all incoming phone calls and customer service inquiries
• Collect all sales orders from customers and introduce those orders in our ERP system (Oracle)
• Responsible for the follow-up of orders from A to Z
• Gather all information necessary to start the return/credit note procedure - complaints
• Manage... More Detail