Outbound & Inbound Sales Voice Logging Agent

Updated: April 03, 2024 04:07 PM GMT

Fidelity Services Group

Krugersdorp

Vacancy: Outbound & Inbound Sales Voice Logging Agent

Region: Bosasa

Reporting to: Call Centre Supervisor

Overall Purpose Of The Job

We are looking for Sales Voice Logging Agents that will be the liaison between our company and its existing customer base and new potential customers. The successful candidate will accept ownership by effectively capturing various products & services for existing and new potential clients. Must have a natural sales ability and be able to sustain relationships between various departments. Lastly, managing and achieving minimum service levels on the Inbound Campaign.

Duties & Responsibilities
• Selling multiple Fidelity ADT products and dialling various lead lists “cold calling”
• Manage large amounts of outbound calls in a timely manner
• Handling and overcoming client objections, focussing on Opening, Closing, Telephone Etiquette etc.
• Achieving daily and monthly sales conversions (must ask all clients for a referral lead)
• Achieving daily Talk... More Detail