Customer Service Representative Required For Online Store

Undisclosed

Durban

We are an online store based in Musgrave and are currently seeking a dynamic and proactive Customer Service Representative to join our team at our warehouse. The role involves handling customer service queries, managing social media interactions, promptly responding to calls and emails, and taking charge of any situations that may arise. We are looking for an individual who can oversee daily operations, demonstrate initiative, and uphold honesty and hard work.

This unique position extends beyond the conventional customer service role, as it encompasses the vital responsibility of incorporating customer feedback into our operational processes. Working directly from our warehouse, you'll not only be the frontline of communication with our customers through various platforms but also be responsible for liaising with our packing staff to adjust and amend orders based on customer input.

This role is as challenging as it is rewarding, requiring a candidate who thrives under pressure and... More Detail

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