Senior Manager, Sales Service Delivery

TTEC

Cebu City, Cebu

Bringing smiles is what we do at TTEC… for you and the customer. As a Senior Manager – Sales Service Delivery working onsite in the Philippines, you’ll be a part of creating and delivering amazing customer experiences while you also #experienceTTEC, an award-winning employment experience and company culture.

What You’ll be Doing Do you have a passion for leading, mentoring and coaching? Looking for an opportunity to learn more about the industry and gain direct management experience? In this role, you’ll support and motivate managers to make sure they’re on track to meet goals and motivate their teams. You’ll work to find answers, resolve issues, provide feedback and know when to escalate to the next level of support while ensuring quality customer experience on every call. You’re instrumental in creating and maintaining a positive work environment.

You’ll report to the Director, Sales Service Delivery. We’re looking for a leader to Act as one, as you will encourage and motivate you... More Detail

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