Tagalog Local Account - CSR
Updated: April 02, 2024 05:24 PM GMT
ORBIT NCR
Antipolo, RizalWe are seeking highly motivated and customer-oriented individuals to join our team as Call Center Agents. This role requires excellent communication skills, a friendly and professional demeanor, and the ability to handle high call volumes effectively.
List of vacancies we have for you:
Customer Service Representative
Technical Support Representative
Sales Representative
Travel Associate
Healthcare Specialist
Financial Associate
Telemarketer
Responsibilities:
Identify and assess customers' needs, inquiries, or concerns and provide accurate and appropriate solutions or information.
Maintain comprehensive knowledge of company products, services, policies, and procedures to effectively address customer inquiries.
Utilize CRM software and other relevant systems to document and track customer interactions, ensuring accurate and detailed records.
Escalate unresolved issues or complex inquiries to the appropriate department or supervisor for further investigation and... More Detail
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