Theatre Scheduler

Updated: April 01, 2024 07:26 PM GMT

NHS

Manchester

Job summary

To contribute to providing a high quality and efficient surgical scheduling service for patients, and consultant teams across the Royal Manchester Eye Hospital and Withington Cataract Centre. To ensure that patients receive their surgical interventions within appropriate timescales according to their clinical need, national waiting list targets, and Trust priority.

As instructed by the Team Leader, the Theatre Scheduler will support the Theatre Scheduling Team, including the pre op service, and act as a point of contact for patients and colleagues.

Departmental Duties
• Booking of preoperative appointments, when required.
• To ensure that strict confidentiality is maintained in all aspects of the work generated through the office in accordance with Trust Policy.
• Responsible for adherence to Trust policies and maintaining awareness of policy relating to the management of complaints
• Dealing with patient enquiries and complaints, responding within an agreed timescale... More Detail