Service Desk Analyst, Head Office - IT - Leicester

ClickJobs.io

Enderby, Leicester

About The Role

Sytner Group currently have an exciting opportunity for a First Line Service Desk Analyst to join our growing IT team. This role is an instrumental part in delivering new and improved ways of the best technical support possible to our internal customers Your typical duties will include: Working with service desk technology solutions as well as printers and mobile devices Ability to prioritise work and demonstrate initiative Self-motivated with a proactive attitude Undertaking fault finding on technical issues or escalating as required Providing general technical support and advice to internal customers over the telephone and via email Offering outstanding customer service to customers. This role is a full time position, working Monday-Friday on a flexible working pattern. About you

You will be passionate in building internal relationships and will have excellent communication skills to clearly advise customers about incidents and service affecting issues. The ability... More Detail

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