Enterprise Customer Success Manager

Updated: March 03, 2024 09:44 AM GMT

Full-time Job in Kefar Sava, Center District

WaveBL

Kefar Sava, Israel

WAVE BL is looking for a motivated and experienced Spanish Enterprise Customer Success Manager to help us manage our growing customers portfolio. In this role, you will focus on maximizing our product value for existing customers, driving usage, and growing company revenue within your portfolio.

What You’ll Do:

1. Take E2E ownership and accountability for a large portfolio of

existing, paying accounts. You will also carry a revenue quota.

2. Develop and maintain a trusted advisory relationship with your

customers, collaborating with different levels of customer

stakeholders, from day-to-day champions to executive

sponsors, ensuring growth and retention.

3. Manage and develop the overall business / commercial

relationship in line with our company’s strategy and Value

Proposition, and constantly enhance the “network effect”.

4. Drive product implementation & adoption, ensure that the

customers are leveraging Wave BL solution to achieve high and

maximize business value... More Detail