Technical Support Specialist

Updated: April 01, 2024 06:16 AM GMT

Autobid (PTY) Ltd

Durban North

About Us:
Autobid (PTY) Ltd and Fine Genie (PTY Ltd are leading IT companies based in Durban North. We are committed to delivering exceptional services and solutions to our customers. We are currently seeking a dedicated and skilled Technical Support Specialist to join our dynamic team.

Job Duties:
• Monitor APIs to ensure optimal uptime and performance.
• Diagnose faults effectively and resolve issues promptly.
• Act as a liaison between customers and the company, providing high-quality customer support and service.
• Offer technical assistance and support to senior team leaders, contributing to team efforts and project success.
• Utilise knowledge of Excel, APIs, PHP, HTML, JavaScript, and MySQL to perform various technical tasks.
• Assist in back-office operations, including document management and customer setup processes.
• Apply knowledge of traffic fine management within the South African context to relevant tasks and responsibilities.

Qualifications:
• Proven experience in... More Detail