Paynhire

Call Agent

Updated: March 31, 2024 04:25 PM GMT


CCBS Campus

CCBS Campus

Kandy

Company Description

Cavendish College of Business Studies (CCBS Campus) is an approved institute located in Kandy, Sri Lanka. Equipped with modern educational facilities, CCBS offers tertiary education in Management, Tourism, Hospitality, IT, and Languages. The campus is committed to delivering quality education at an affordable price, with a focus on international standards and a multicultural learning environment.

Role Description

This is a full-time on-site role for a Call Agent at CCBS Campus in Kandy. The Call Agent will be responsible for handling incoming and outgoing calls, providing information and assistance to prospective students, organizing and scheduling appointments, and maintaining communication records.

Qualifications
• Excellent verbal communication and phone etiquette skills
• Strong customer service and interpersonal skills
• Ability to handle multiple calls and prioritize tasks
• Proficiency in using telephone systems and office equipment
• Basic computer... More Detail


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