Customer Relations Services Manager (Safety and Security)

Updated: March 03, 2024 09:44 AM GMT

SM Supermalls

Laoag City, Ilocos Norte, Philippines

As a Customer Relations Services Manager, you will be planning and implementing security programs while monitoring CRS supervisors, and representatives in your assigned mall. Part of your duty is to uphold all corporate standards, rules, and security administration and regulations while also exceeding customers' expectations and providing an aweSM customer experience.

Educational Requirements
• Bachelor’s Degree in Criminology or any 4-year course.
• Certified Security professional (CSP), Certified Mall Protection Professional (CMPP), Basic Occupational Safety and Health (BOSH), Certified Security Management System (CSMS)

Experience Requirements
• 5 to 7 years work experience in the security industry, able to lead and manage large number of personnel, computer literate.
• Strong personality, competitive, efficient

Work Location

SM City Laoag More Detail