Customer Support Engineer - aftersales quality & claims

Updated: March 31, 2024 04:01 AM GMT

Eaton

New Cairo City

For our Electrical Sales team in Cairo, we are looking for a new colleague who comes with an Engineering background, who enjoys working with Customers, has analytical mindset, solid communication, prioritization and organization skills.

The role is reporting into our Regional Manager for the Middle East region.

In this role, you will be working closely with our Team and Customers in both Egypt and the entire Middle East Electrical Sector Sales Organizations and Customers.

The product line is focused on Power Quality, Power Management Control Components and Critical Systems for clients with Energy, residential, retail, commercial buildings & infrastructure. Our offerings, such as energy storage, microgrids and green switchgear are helping transition to the desired energy future in the Middle East.

The role is based on site, in our office in Cairo.

Role responsibilities:
• Maintain and optimize customer claim resolution time by involving stakeholders at the supply and demand site
•... More Detail