Guest Relation Agent

Marriott

Chuo City, Tokyo

Job Number 24047213

Job Category Rooms & Guest Services Operations

Location The Tokyo EDITION Ginza, 2-8-13 Ginza, Chuo-Ku, Tokyo, Japan

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Non-Management

POSITION SUMMARY

Our jobs aren’t just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Service Representatives take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Service Representative makes transactions feel like part of the experience.

No matter what position you are in, there are a few things that are critical to success – creating a safe work place, following company policies and procedures, maintaining... More Detail

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