Front Office Agent - Urgent Hire

Updated: March 30, 2024 12:21 PM GMT

The Excelsior Hotel

Quezon City, Metro Manila

We are searching for a hardworking Front Office Agent to join our diverse team at The Excelsior Hotel in Las Piñas Metro Manila
Growing your career as a Full Time Front Office Agent is an amazing opportunity to develop excellent skills.
If you are strong in adaptability, presentation and have the right initiative for the job, then apply for the position of Front Office Agent at The Excelsior Hotel today!

Duties and Responsibilities -Greet guests and check them into their rooms, ensuring that all required information is collected and entered into the hotel’s computer system -Handle cash and credit card transactions, and balance the cash drawer at the end of each shift -Manage guest reservations, ensuring that all rooms are properly assigned and that any changes to reservations are communicated to guests -Answer guest inquiries and complaints promptly and professionally, escalating any issues to the appropriate manager as needed -Communicate with housekeeping staff to ensure that rooms... More Detail