Call Center Agent

Updated: March 30, 2024 05:25 AM GMT

24 Hours Group

Santiago del Estero, Santiago del Estero Province

Job Description

This is a remote position.
The Call Center Agent will be answering inbound calls, converting them to leads, and later to towing jobs.

DUTIES AND

RESPONSIBILITIES:

1. Responsible for managing a whole lot of incoming and outgoing calls in the operations.
2. Identify the needs of client and find solution to it.
3. Answering inbound calls, converting them to leads, and later to towing jobs.

WORKING CONDITIONS:
1. Remote
2. Shift-based — in a Call Center that works 24/7.
3. Pacific Time Zone

Requirements
Requirements

TECHNICAL &

PHYSICAL REQUIREMENTS:

1. High speed and stable internet connection
2. A modern laptop/ desktop with a working headset and mic (Minimum of I-5 generation 10 for processor and 12GB RAM)
Note:
This is an important requirement, if you don't have the minimum requirements. Sorry, but you won't be able to proceed with your application.

3. Super important — a quiet place to work, without any background noises
4. Power back up and internet back up... More Detail