Automotive Electric and Hybrid Specialist

Updated: March 29, 2024 06:27 AM GMT

Expleo Group

Tangier

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Expleo exist in order to provide service delivery and advice for organisations to guide them through their business transformation, helping them achieve operational excellence and future-proof their businesses in engineering and technology.

We are strategically positioned to build value, with a global footprint across 30 countries.

Mission

Ticket management :
• Support by its expertise the ATN1 technical agents to solve quickly tickets getting dealer’s technical agent full satisfaction
• In case of issue escaladed by ATN1 technical agent without solution, escalade the issue to ATN2 experts. Be the single contact of ATN2 agent of the domain for the ATN1 group.
• Take the lead of difficult tickets or escalated tickets

Training :
• Be trained on new vehicle launch or new technologies of the domain
• Train ATN1 technical agent of the platform on the new product, new technologies,

Qualifications
• Good communication
• Master’s Degree in Engineering More Detail