Customer Service Representative – Client Onboarding & Compliance

EQIBank

Dominica

Company Overview:

Welcome to EQIBank, a leading global digital bank that is committed to providing innovative financial solutions to individuals, businesses, and institutions around the world. At EQIBank, we believe in revolutionizing the banking experience by harnessing the power of technology and delivering exceptional customer service. Headquartered in Dominica, we are dedicated to creating a seamless and secure banking environment that meets the diverse needs of our clients.

Location: EQIBank, Dominica

Department: Customer Service

Job Type: Full-Time

Reporting To: Customer Service Manager

Overview:

As a Customer Service Representative at EQIBank, you'll be a critical part of our client-facing team, ensuring that new clients are onboarded smoothly, and all interactions comply with regulatory standards. Your role will be pivotal in maintaining EQIBank's reputation for exceptional service and compliance.

Key Responsibilities:

1. Client Onboarding:

- Conduct thorough and... More Detail

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