IT Customer Service Specialist

Updated: March 29, 2024 02:18 AM GMT

People Working Corp

San José Province, San José

Important Client of People Working Corp, dedicated to providing education and certification programs, seeks a person to perform functions such as IT Customer Service Specialist.

The candidate will support Clients in LATAM and North America regions. The purpose of the position will be to promote and improve our customer service values by offering high-quality service before, during, and after customers complete their transactions.

Requirements:
• Bachelors degree in Management or IT related fields is preferred.
• Advanced knowledge of computer systems and MS Office applications
• Advanced English Language C1
• Work from Office 100% - San Jose
• 1 to 3 years of relevant proven professional experience IT Customer service support.
• Experience working with customers and colleagues located in different time zones.
• Advanced knowledge of computer systems and MS Office applications.

Key Responsibilities:
• Troubleshoot and resolve customer service inquiries while building a relationship... More Detail