Guest Experience Manager - Park Hyatt Jakarta

Hyatt Corporation

Ciampea, Bogor Regency, West Java

Guest Experience Manager - Park Hyatt Jakarta Park Hyatt Park Hyatt Jakarta ID - JW - JakartaFront OfficeEntry Level ManagerFull-timeReq ID: JAK000998LocalSummaryEnsures that all company minimum brand standards have been implemented, and that optional brand standards have been implemented where appropriate.Ensures all guests' emails, messages, mail, faxes and parcels are handled and distributed promptly.Ensures that all guest requests and requirements are attended promptly and handled in the correct manner.Ensures speedy, accurate and efficient telephone and message service at all times.Ensures that communication and co-ordination of all Departments, with particular emphasis on the interactions between (but not limited) Guest Experience Officer and Front Desk, Sales, Housekeeping, Maintenance, Telephone, Security are smooth and efficient. Assists in making sure that all Touches of Hyatt and the Rooms Top 20 have been implemented.Responds to the results of the consumer audit and... More Detail

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