IT Audit (Vendor Governance)

Updated: March 28, 2024 10:20 PM GMT

KASIKORN Business-Technology Group [KBTG]

Nonthaburi, Mueang Nonthaburi District, Nonthaburi

Job description:

Job Description
• Contribute to the development of performance measurement and productivity indicators including monitor services and support information provided by IT service providers align with SLA
• Identification of IT operational improvement areas based upon SLA performance metrics to management
• Perform IT compliance review according to the regulatory requirement
• Ensure the effective compliance with the agreement and responsive to the business operation without risk from IT service providers
• Coordinate and contribute with relevant parties to improve the IT governance process more efficient.
• Develop consistent process to manage, monitor, support to vendors (Minute of Meeting, resolved issues, contract renewal, etc.)
• Prepare and participate in the meetings with IT service providers, users, or any related parties to present findings and recommendations, as assigned
• Improve and Maintain Relationship with IT Service providers
• Conduct Satisfaction... More Detail