Customer Relationship Management Specialist

Updated: March 28, 2024 01:39 AM GMT

HTS Business School

Owerri

Company Description

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Role Description

This is a full-time on-site role located in Owerri for a Customer Relationship Management Specialist at HTS Business School. As a Customer Relationship Management Specialist, you will be responsible for managing and enhancing the school's relationship with its customers. Your day-to-day tasks will include managing customer databases, analyzing customer data to identify trends and recommend improvements, designing and implementing customer retention strategies, and collaborating with cross-functional teams to ensure customer satisfaction.

Qualifications
• Excellent communication and interpersonal skills
• Strong analytical and problem-solving abilities
• Proficiency in CRM software and tools
• Experience in customer service or relationship management
• Ability to work independently and as part of a team
• Bachelor's degree in business administration or a related field
• Attention to detail and strong... More Detail