Service Supervisor (Binh Duong)

Rentokil

Bến Cát, Binh Duong

1. Service Efficiency
• Ensure the achievement of monthly State Of Service (SOS), turnover, preparation cost and service KPIs targets.
• Ensure that routine services and treatments for Pest Control are in advanced fixed schedule and carried out by technicians on time for all zones.
• Ensure quality & timely delivery of services & treatments to New Business and Products/Jobs based on approved Safe Work Procedure (SWP) and Treatment Instruction (TI).
• Ensure that all Equipment for rent (EFR) installed at customer’s site are retrieved and returned once contract is not renewed.
• Ensure a high level of competence in the required skills amongst service staff by providing continuing training and practical assistance and guidance in the field. All the Technician must be rated through TPA for every 2 months.

2. Administration and Policy Directive
• Ensure all required documents (like Treatment Instruction, Account Checklist, Treatment Checklist etc.) for Pest Control are in order and... More Detail

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