Customer Care | Banking | Mall of Asia, Pasay

Aces Call Center Jobs Inc.

Pasay, Metro Manila

• Provide answers to clients by:
• Identifying problems.
• Researching answers.
• Guiding client through corrective steps.
• Avoid legal challenges by monitoring compliance with service agreements.
• Manage and resolve customer complaints.
• Seize opportunities to upsell products when they arise.
• Enhance organization reputation by:
• Accepting ownership for accomplishing new and different requests.
• Exploring opportunities to add value to job accomplishments.
• Update job knowledge by participating in educational opportunities and maintaining personal networks.
• Maintain customer/potential customer data bases. More Detail

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