Guest Services Officer (Okinawa)

Updated: March 26, 2024 08:38 PM GMT

Full-time Job in Naha, Okinawa

Thai AirAsia Co., Ltd

Naha, Okinawa

Job Description

Your Responsibilities

Responsible for team performance, smooth day-to-day operations, monitoring, planning and coaching. The Guest Service Officer shall also maintain the highest level of safety, security, and service standards for ground operations.

Your Duties
• Plan and review the staff deployment on daily basis to be fair and meet operational needs to all staffs
• To ensure sufficient manpower is assigned to respective areas i.e. Check- in Counter and Boarding Gate. In the event of insufficient manpower, Guest Service Officer shall plan and arrange additional manpower (overtime) for replacement
• To ensure the smooth daily operations by Guest Service at Check-in counter, Gate Management, Arrival Hall and also to prepare daily operations reports.
• To ensure that staff are properly plan before starts of operation by updating staff of any information, briefing and debriefing, assigning staff at their designated area, and that all tools are sufficient and in... More Detail