SPA & Fitness Receptionist

Updated: March 26, 2024 08:16 PM GMT

Full-time and Contractor Job in Nikko, Tochigi

The Ritz-Carlton Hotel Company, L.L.C.

Nikko, Tochigi

Job Number 24052297

Job Category Spa

Location The Ritz-Carlton Nikko, 2482 Chugushi, Nikko, Tochigi, Japan VIEW ON MAP

Schedule Full-Time

Located Remotely? N

Relocation? N

Position Type Non-Management

Position Summary

Schedule services for individuals and large groups using spa/salon reservations software system. Call guests to confirm scheduled services. Answer questions about available services. Update the reservations/cancellations list throughout the day, inform providers of last-minute changes, and resolve scheduling issues as needed by working with supervisor/manager. Check in guests for appointments, confirm first and last name, and provide general spa orientation to guests upon arrival. Promote and sell spa/salon services. Obtain assigned bank and ensure accuracy of contracted monies, obtain change required for expected business level, and keep bank secure at all times. Process guest payments for spa/salon services and obtain payment authorization as needed. Accept and... More Detail