Operations Supervisor

Updated: March 03, 2024 09:23 AM GMT

Full-time Job in Despatch, Eastern Cape

Tower Group

Despatch, South Africa

Location

Port Elizabeth

Reports
1 to 5 staff
Department
Operations
Purpose summary
To ensure effective coordination of operational processes in order to deliver service as contractually agreed with customers.
Job description
Process Management - Storage
Ensures operational throughput as per SLA agreement specific to box storage.
Evaluates operational workflows and procedures to improve job processes on an ongoing basis.
Ensures fast and effective retrieval of documents for delivery to clients as required.
Ensures accurate and timeous location of files and boxes.
Ensures optimisation of resources with respect to current workloads.
Process Management - Distribution
Ensures maintenance and optimal usage of fleet vehicles, and recommends additions or replacement of vehicles.
Monitors and ensures that all vehicles conform to corporate identity guidelines.
Manages and ensures fast and effective collection and delivery of clients’ documents and records.
Ensures strict adherence to the... More Detail