Bilingual call center

Updated: March 26, 2024 02:43 PM GMT

Full-time Job in Santiago del Estero, Santiago del Estero Province

ROADWAY RESCUES LLC

Santiago del Estero, Santiago del Estero Province

We are currently recruiting dedicated and customer-focused individuals to join our team at ROADWAY RESCUES LLC as Bilingual Call Center Agents. As a Bilingual Call Center Agent, you will be responsible for providing exceptional customer service and support to our clients in both English and Spanish languages. You will handle inbound calls, address customer inquiries, and resolve any issues or concerns they may have. This is an excellent opportunity for individuals who are fluent in both English and Spanish and have a strong passion for customer service.
Responsibilities
• Handle inbound calls from customers, accurately providing information and assistance in both English and Spanish languages.
• Address customer inquiries, resolve complaints, and escalate complex issues to senior team members as necessary.
• Maintain professionalism and empathy in all customer interactions, ensuring a high level of customer satisfaction.
• Document all customer interactions accurately and... More Detail