Technical Support TSR | Telco Account | Antipolo

Aces Call Center Jobs Inc.

Antipolo, Rizal

• Respond to technical and nontechnical inquiries from customers for the purpose of providing information, resolving issues and/or providing direction as may be required.
• Use information from customers to diagnose tech issues and walk customers through the steps needed to fix various problems.
• If customer tech problems cannot be handled over the phone, technical support representatives will schedule a repair crew to fix problems on-site.
• Keep logs of all calls answered and addressed, including dates and times.
• Check for customer problems and fixes in the solutions database, and add new information to the database when and if new problems and fixes arise. More Detail

Apply Now

Similar Jobs

Companies Hiring in Antipolo, Calabarzon

Nabaja Group of Companies

TaskUs

Phoenix Petroleum Philippines

Movate

JoyRide PH

Dempsey

TeacherOn

Red Dot Design Inc.

Cebu Pacific Air

Orbit Teleservices

SunFish DataOn Philippines Inc.

Dream Seller

Intelegencia

Acquisition Outsourcing Incorporated

TaskUs

Recruit Shop Pty Ltd

Metacom BPO

E&L Faster Food Imports, Inc.

Cuisia Realty

Taylormade Construction and Realty Corporation