Assistant Service Manager (M/F/d) - Temporary

Adidas

Porto

Purpose & Overall Relevance for the Organization: - At adidas, our belief is that “through sports we have the power to change lives”. Our SAP Landscape and our move to S/4 Hana plays a key role in going the next step towards enabling us to be the best and most digital sports company in the world.- Become a part of our EMEA Service Management team! We are looking for a Service Manager who will support - in collaboration with technical experts and business counterparts - a successful and stable production environment.- What can you expect? - Business analysis - You will investigate operational needs and problems, understand how business components are working and be able to assess the business impact for any critical situation, change or proposal - Service level management: - You will monitor service delivery performance metrics with the help of ITSM tools e.g., Aspen, Micro strategy/Power BI and liaise with managers and customers to ensure that service level agreements are not breached... More Detail

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