Resident Manager - Boutique Hotel
Updated: March 25, 2024 08:44 AM GMT
Full-time Job in Ahangama, Southern Province
Epik Ceylon
AhangamaWe are looking for a Resident Manager for a Boutique Hotel ,
The ideal candidate should have a strong F&B background and also must have experience in serving high-end customers.
Key Requirements :
· Oversee and maintain high standards of customer service, ensuring guests have a positive and memorable experience and address guest concerns or issues promptly and professionally, striving for resolution and guest satisfaction
· Ensuring the delivery of exceptional guest satisfaction in all aspects
· Monitor and enhance operational processes to improve efficiency and productivity and ability to manage multiple operational aspects
· Work closely with the finance department to manage revenue, operational costs, and budgets
· Conduct regular inspections and audits to ensure compliance with quality standards, regulatory compliance & safety protocols.
· Experience in managing relationships with local communities
Qualifications and Experience:
· Minimum of 10 years’ experience in the... More Detail
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