Reservation Sales Agent

Updated: March 25, 2024 08:32 AM GMT

Full-time Job in Karon, Phuket

Marriott International

Phuket, Mueang Phuket District, Phuket (+1 other)

Additional Information Reservation Sales Agent
Job Number 24051905
Job Category Reservations
Location Le Méridien Phuket Beach Resort, 29 Soi Karon Nui, Tambon Karon, Phuket, Phuket, Thailand VIEW ON MAP
Schedule Full-Time
Located Remotely? N
Relocation? N
Position Type Non-Management

POSITION SUMMARY

Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about property facilities/services and room accommodations. Follow sales techniques to maximize revenue. Input and access data in reservation system. Indicate special room reservation types (e.g., complimentary rooms, employee discounts, travel agent inspection rates, and wholesale reservations) by inputting the correct code and rate into the reservation... More Detail