Junior System Support – Ampang Jaya

Updated: March 25, 2024 01:23 AM GMT

Contractor Job in Ampang Jaya, Selangor

Gross Synergy Sdn Bhd

Ampang Jaya, Selangor

Job Summary
The role involves various duties including but not limited to:
Accurately and quickly log, assign and / or escalate support tickets through company CRM
Customer Support via remote applications, phone and email
Onsite Support where required
Software and Hardware Testing
End to End system installationsEnd User Training
After Hours support on a rotating roster

Job Requirements
Candidate must possess at least Diploma/Advance/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/ Professional Degree in Computer Science / Information Technology or equivalent.
Required language(s) : Bahasa Malaysia and English. Mandarin will be an added advantage.
Required Skill(s): MySQL, Microsoft Office, PHP,Basic Server, Workstation and basic Technical troubleshooting skills is an added advantage.
Proficiency or familiarity with operating system (Windows, Linux) setup, diagnosis, and basic user operations.
Preferably Entry Level specialized in Computer Science / Information... More Detail