Reservations Supervisor

Updated: March 24, 2024 03:22 AM GMT

Full-time Job in Oran, Oran Province

Rotana Hotel Management Corporation

Oran

Reservations Supervisor

Job Description

We are currently seeking for passionate and dynamic guest focused Revenue professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our guests.
As a Reservations Supervisor you are responsible to maintain effective communication on all reservations made to ensure smooth and efficient service delivery, whereby your role will include key responsibilities such as:
• Check the no show record as well as pending reservation
• Check the VIP arrival, special requests and check traces to action
• Check the system on reservations for next two weeks and inform the sales team to fulfill sales leads accordingly
• Show complete product knowledge, understand rate structure and apply rate management
• Check on pending visa or expiring visa’s which need to exit the country
• Ensure to send confirmation for new reservation and follow up those without correspondence
• Ensure all... More Detail