Asst Front office Manager

Updated: March 02, 2024 04:15 PM GMT

Part time Job in Langford, England

Trust Hospitality LLC

Langford, Royaume-Uni

Primary Objective of Position

To provide efficient and courteous service to each customer and maximize room revenues by assisting in the direction and supervision of the activities of the Front Office operation (Front Desk, Reservations, Bell Staff, PBX, Concierges) in accordance with Trust Hospitality Standard Operating Procedures

Essential Functions
• Assists in assuring customer satisfaction and maximization of room revenue by supervising the Front Office Operation

Addressed questions of problems pertaining to customer room accommodations and rates; controls open and closed dates, availability and condition of rooms; provides effective key control and participates in matter relating to customer room security; insures customer mail handling and message delivery systems function efficiently; provides control over rates, implements approved rate changes; monitors advance deposit procedure; coordinated billing with the accounting department; revises daily forecast whenever status... More Detail