Client Relations Coordinator

Kering

Suginami City, Tokyo, Japan

Kering is looking for an exceptional Client Relations Coordinator to join our team! Our ideal candidate is a self-starter with a passion for customer service. As a Client Relations Coordinator, you’ll be the primary point of contact for our customers, providing them with world-class service and support throughout their entire journey with us. To be successful in this role, you'll need strong communication, problem-solving, and organizational skills, as well as a keen eye for detail. If this sounds like the ideal opportunity for you, we’d love to hear from you!

Responsibilities:
Serve as the primary point of contact for customers, providing outstanding customer service and support.
Respond to customer inquiries in a timely and professional manner.
Resolve customer complaints and issues efficiently and effectively.
Maintain customer records and files, including contact information and account information.
Identify and recommend process improvements to enhance customer... More Detail

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